Solillas Reviews

To open an account on Solillas.com, follow these steps:

1. Visit the Solillas.com website.
2. Click on the 'Account' or 'Sign In' button, usually located at the top right corner of the homepage.
3. On the next page, look for an option that says 'Create Account' or 'Sign Up'.
4. Enter the required information such as name, email address, and password.
5. Click on the 'Create Account' or 'Sign Up' button to complete the process.

After creating an account, users can enjoy benefits such as faster checkout, saving multiple shipping addresses, tracking orders, and more. Remember to keep the login details safe for future use. If any issues arise during the account creation process, reach out to Solillas customer service for assistance.

At Solillas, customers can return items within 28 days of receipt in perfect condition in the original box. For UK Customers, returning items is free with Royal Mail. They even offer a pick-up service and provide a return label if needed. For International Customers, they should contact info@solillas.com to arrange the return.

Once the return arrives at the warehouse, it gets sorted, inspected, and checked in by the team. This process can take a day or so. If confirmation from Solillas is not received within three working days of the return arriving, customers are advised to get in touch.

Refunds can take up to 28 days to appear in the customer's account or back on their card after confirmation of the return. If there is a problem with the goods or an incorrect item has been sent, Solillas will either provide a refund, send a replacement, or the correct item. They will also refund the costs incurred for returning the item.

If the fit isn’t quite right or customers have second thoughts, they can send the items they wish to return to the returns department within 28 days of receipt. For any issues, customers can contact Solillas at info@solillas.com or +44 (0) 20 8144 0448.